Question 1

What happens when I arrive at the farm?

Accepted Answer

If you have already reserved your time slots: When you arrive, head to the Apple Depot to redeem your reservation within the time slot you selected. You will select from the U-Pick fruits and experiences available that day. Your reservation price you have already paid will then be applied toward the total cost of the U-Pick experience you choose.If you do not have an advance reservation: Head to the red umbrella and reserve a time slot as space allows before heading to the Apple Depot. However, an advance reservation is the only way to guarantee your group’s access to U-Pick during your visit.

Question 2

Do I need a reservation if I only want to visit the farm, shop, or eat?

Accepted Answer

No. A U-Pick reservation is specifically for the U-Pick experience.You are welcome to visit the farm to enjoy our market, bakery, food and beverages, and other available farm experiences without making a U-Pick reservation.

Question 3

Is the reservation fee an additional cost on top of my U-Pick purchase?

Accepted Answer

No. The price of your reservation is applied toward the cost of the U-Pick experience you select when you redeem your reservation at the Apple Depot.Think of your reservation as securing your spot—and then using that value toward what you choose to pick.

Question 4

Can I pick more than one type of fruit?

Accepted Answer

U-Pick offerings vary throughout the season and are dependent on what is ripe and available. Each different fruit or flower represents a different U-Pick experience and comes with its own unique picking container or basket.If more than one fruit or U-Pick experience is available on the day of your visit, you are able to choose as many as you would like to participate in, and your reservation cost will be applied to the final cost of your U-Pick selection.

Question 5

What if the fruit I wanted isn’t available when I arrive?

Accepted Answer

Because fruit ripeness and crop availability can change with weather and harvesting conditions, we cannot guarantee that a particular fruit will be available on the date of your reservation. We recommend checking our weekly U-Pick announcement before making your reservation.Even if a particular fruit is on our U-Pick lineup for the day, it is possible for it to get picked out in the midst of that day. We update our U-Pick lineup in real time online to reflect what is still currently available.If you made an advance reservation and see that the fruit you are hoping for is not available when the U-Pick lineup is announced, you are able to reschedule your reservation or request a cancellation 24 hours in advance of your reserved time slot.

Question 6

Can I make a reservation when I arrive?

Accepted Answer

Yes, reservations may be available onsite, depending on capacity. Head to our red umbrella upon arrival, and if U-Pick time slots are still available, our team will be happy to help you reserve a U-Pick timeslot.We strongly recommend making your reservation in advance, as this is the only way to guarantee your group will have access to the U-Pick experience during your visit.

Question 7

What if I arrive late for my reservation?

Accepted Answer

Your reservation can be redeemed anytime within the time block you selected.Please plan to arrive with enough time to park, walk to the Apple Depot, and redeem your reservation. If you arrive after your selected time block, please speak with a member of our team.

Question 8

Can I change the date or time of my reservation?

Accepted Answer

Yes! After reserving a time slot, you will receive a reservation confirmation email.Toward the bottom of this email is a button that allows you to reschedule the day and time of your reservation up until 24 hours prior to the time slot you initially reserved.

Question 9

What if it rains or the weather changes?

Accepted Answer

U-Pick is an outdoor experience, and weather conditions can change quickly in the mountains.We U-Pick rain or shine; however, we will temporarily pause U-Pick due to lightning or if the road conditions become unsafe for our tractors to drive on.If we suspend U-Pick for the day due to weather, we will issue a refund for all U-Pick experiences that were not able to be redeemed and enjoyed as planned.

Question 10

What if I don’t know what fruit I want to pick yet?

Accepted Answer

That’s perfectly fine! You do not select a specific fruit when making your reservation.Your U-Pick reservation reserves a time slot which provides access to the U-Pick experience during your selected time block; it does not reserve a specific fruit or U-Pick experience.When you arrive, you will choose from what’s available to pick that day, and money paid for reservations will be credited toward your final U-Pick selection at the farm.

Question 11

Can I bring my whole family if only some of us want to pick?

Accepted Answer

Absolutely! Anyone who plans to participate in U-Pick and is age 2 or older will need a reservation.Family members who are not participating in U-Pick are welcome to enjoy the other experiences available at the farm with no reservation. However, only those who have paid for a U-Pick experience will be allowed to go into the orchards.

Question 12

When should I make my reservation?

Accepted Answer

We recommend making your reservation as early as possible, particularly peak fall weekends (late September through mid-October).Reservations are subject to availability, and popular time blocks may fill up.

Question 13

Will I still have to wait in line for the U-Pick experience if I have an advance reservation?

Accepted Answer

We limit the number of reservations available during each U-Pick time slot to help ensure an enjoyable experience for all of our guests.You may check in and begin your U-Pick experience at any time during your reserved time block, and you are welcome to continue picking beyond the end of that time block.Many guests choose to arrive right at the beginning of their reservation. Because our tractor-pulled wagons can transport only a limited number of guests at a time, this can occasionally create a line at the Apple Depot to select your U-Pick baskets and board a wagon.The good news: there’s no need to rush! If you arrive and find a line, consider grabbing a coffee or enjoying another area of the farm for a little while. The initial rush often clears as the time block progresses, making for a more relaxed start to your U-Pick experience.Just keep an eye on the time—you must check in and begin your U-Pick experience during your reserved time block, but you do not need to finish before that time block ends.

Question 14

Why did Jeter Mountain Farm begin using U-Pick reservations?

Accepted Answer

Our U-Pick reservation system was created to help us better manage the number of guests entering the orchards at one time and provide a more enjoyable U-Pick experience for everyone.By offering timed reservations, we can reduce overcrowding in the orchards and equip visitors with the confidence that they will be able to enjoy U-Pick the day of their visit by reserving their time slot in advance.

FREQUENTLY ASKED QUESTIONS